Find the Root Cause. Restore Performance. Prevent Recurrence.
When your product doesn’t perform as expected — whether it’s instability, colour change, foaming issues, or customer complaints — you need more than guesswork. Labsure combines advanced analytical techniques and real-world formulation experience to pinpoint problems quickly and accurately. Our diagnostics not only explain what went wrong, but why — and how to fix it.
Common Issues We Solve
Unexpected colour or odour changes
Phase separation or instability
Foaming or cleaning failure
Crystallisation or sediment in liquids
Preservative failure or microbial contamination
Incompatibility between raw materials
Batch-to-batch variation or degradation over time
Customer complaints with unknown causes

Our Diagnostic Approach
We follow a structured, step-by-step process — starting with understanding the issue, reviewing your samples, then performing targeted testing to identify root causes. You’ll receive a clear report with actionable recommendations to resolve the problem and prevent recurrence.
- Initial consultation to define the issue
- Sample and documentation review
- Physical and chemical testing
- Comparative analysis (e.g. batch vs. batch, or vs. competitor)
- Root cause report with recommendations
- Optional: follow-up testing or formulation improvement
Analytical Tools We Use
Depending on your product and problem type, we apply advanced methods such as GC-MS, FTIR, LC-MS, NMR, stability testing, and comparative analysis — delivering high-confidence results tailored to real-world manufacturing needs.
- GC-MS / LC-MS / FTIR / NMR
- Stability and stress testing
- Viscosity, pH, density, and appearance testing
- Microbial testing (if applicable)
- Comparative benchmarking against similar products
